Skip to content
Unsafe and Unheard: The Hidden Housing Crisis Threatening Our Military Families

Unsafe and Unheard: The Hidden Housing Crisis Threatening Our Military Families

Unsafe and Unheard: The Hidden Housing Crisis Threatening Our Military Families

When our military service members step up to serve, they understand they will face hazards on the job. However, they should never have to face them in their own living rooms. A startling November 2025 report from the Change the Air Foundation, titled "Unsafe and Unheard," pulls back the curtain on a widespread and dangerous crisis within privatized military housing.

Based on a comprehensive survey of over 3,400 individuals, the data presents a stark wake-up call to military leadership and the public alike: an astonishing 97% of surveyed service members reported significant and dangerous issues within their military-provided homes.

Visit Dedicated Building Related Illness Briefing

Here is a closer look at what the research uncovered about the failing state of military housing.

Living Among the Hazards What exactly are these families battling behind closed doors? By far the most pervasive threat is mold, mildew, or microbial growth, which plagues nearly three-quarters (74%) of military homes. Beyond toxic mold, a majority of families also struggle with broken temperature and humidity controls (56%), extensive water damage (53%), pest infestations (53%), and faulty HVAC systems (51%).

Geography plays a significant role in these dangers, with installations in states like Florida, Hawaii, and Texas acting as major hotspots for environmental hazards like persistent dampness, corrosive seawater, and flooding.

A Broken Chain of Maintenance When families attempt to get these life-altering issues fixed, they are routinely met with silence, delays, and a dizzying bureaucracy. Over half (53%) of all pleas to address dangerous housing conditions go entirely unresolved.

The formal "3-Step Tenant Resolution Process" intended to protect residents is failing them. While 78% of service members with issues initiate a service call, only 7% make it through the entire dispute process. Why? Many are deterred by a culture of dismissal and fear. Nearly two-thirds of service members fear or experience retaliation, pushing them to drop out of the process or sign non-disclosure agreements. Shockingly, 86% of service members had to report the exact same hazard multiple times, and maintenance teams frequently mark work orders as "resolved" despite doing nothing to fix the actual problem (66%).

The Devastating Toll on Finances and Health The burden of these systemic failures often falls directly on the families themselves. Half of the affected service members were forced to pay an average of $1,680 out-of-pocket for things like hotel stays during displacements, independent mold inspections, pest control, air purifiers, and replacing ruined personal belongings.

Even more tragic is the medical fallout. Three-quarters (76%) of service members reported that their family's health was negatively impacted by their housing.

  • Adults: The toxic environments trigger profound mental and cognitive tolls. Spouses and service members frequently report debilitating anxiety and mood changes (67% and 42%), severe headaches (60% and 37%), and relentless "brain fog" (55% and 32%).
  • Children: For the youngest residents, ailments are fiercely physical. Children frequently suffer from respiratory and skin issues, including rashes (35%), chronic sinus infections (31%), difficulty breathing (29%), and asthma (26%).
  • Pets: Even family pets aren't immune, with 20% of respondents reporting their animals becoming ill due to the housing conditions.

Compromising National Security and Mission Readiness This is not merely an infrastructure or property management issue; it is a direct threat to national security. Nearly half (47%) of service members stated that these housing-related problems affected their ability to perform their duties or maintain mission readiness.

Service members are missing work and training due to family illnesses, enduring cognitive decline, and facing forced relocations just to escape toxic living conditions. It is impossible for a soldier, sailor, airman, or marine to focus fully on their deployment when their family at home is constantly sickened by black mold or displaced into temporary hotels.

The Path Forward Since 1996, the Department of Defense has relied on 50-year privatized leases with private developers—a move that has severely reduced the DoD's ability to hold housing companies accountable when conditions deteriorate.

The "Unsafe and Unheard" report concludes that sweeping, systemic reforms are urgently needed. To protect our troops, we must first protect their homes. The military must enforce transparent maintenance histories, eliminate the fear of retaliation for reporting hazards, and hold private housing contractors to a strict standard of health and safety. Our military families give up enough in service to their country; a safe, healthy place to live should never be one of their sacrifices.

GUIDE